CMiC, a Toronto-based software developer for the construction industry, held their annual user conference in Tampa several weeks ago. CMiC has built an impressive customer base. At this year’s User-Conference in Tampa, Gord Rawlins, its CEO, presented on its direction and customer service initiatives. Everyone was interested in the new software functions and equally in the company’s customer services and QA/QC initiatives. The mood at the conference was excellent. Christian attended sessions on application developments and reconnected with BCG contacts who have become CMiC customers, including Summit Builders, Cianbro, Beck, DPR, HBE, Gerald H. Phipps, and Power Contracting. Many were there to learn about new developments in the product and organization.